Real Estate Loyalty and Rewards

Our Real Estate reward solutions deliver bottom line benefits through high ongoing recognition of the agent brand and increased referrals from existing customers.

We meet these primary objectives through the following relationship marketing activities:

• Saying "THANK YOU" to your customers for selecting you by giving them a member pack that offers them a range of benefits on a wide range of services.

• Educating your customers on your services through telephone and letter communication.

• Offering added value through as a result of the additional services provided. This added value may be used to justify an increase in customer fees.

• Surveying your customers to find out what they like about you via the telephone surveys, online and customer survey cards.

• Encouraging and rewarding customers for referrals to friends and family.

• Communicating with customers on a regular basis in order to maintain relevance.

• Developing localised concierge services for your area.

A small increase in listings and referrals will have a dramatic effect on your bottom line.

For more information call 03 9092 9900 or click here to email us.